Issuing stamps & redeeming rewards
Learn how to issue stamps and redeem rewards with the Loopy Loyalty Stamper App and Web App
By Paul and 2 others3 authors18 articles
The Loopy Loyalty Stamper App
Learn how to use the Loopy Loyalty Stamper App
- Using the Loopy Loyalty Stamper appLearn how to issue stamps and redeem rewards with the Loopy Loyalty stamper app
- Common scan and connection errors, and what they meanA quick reference for every error you might see in the Stamper app.
- Adding staff logins, and what they can and can't doWhat changes for a team member once they have their own Stamper app login.
- Authentication settings: Remain logged in and Biometric unlockWhat Remain logged in and Biometric unlock do, and which combination fits your device.
- What you can do from a customer's Card Details screenUse Card details to reinstall a customer's pass or view their stamp and reward history.
- Enrolling a new customer and viewing your active campaignsSign up a walk-in customer, or check what a campaign looks like, from Enrol Customer.
- Setting up the Stamper app on a new store deviceGet a fresh phone or replacement device ready for your store.
- Training a new team member: a 5-minute Stamper app walkthroughA quick checklist for training a new team member to scan, stamp, and redeem.
- Why does the Stamper app ask for certain permissions?What each Stamper app permission is used for, and how to change your choice later.
- Using the iOS Stamper AppLearn how to issue stamps and redeem rewards with the iOS Stamper app
- Using the Android Stamper AppLearn how to issue stamps and redeem rewards with the Android Stamper app
- iPad doesn't scan the barcodes on Loopy Loyalty cards
- Stamper app keeps telling me my user name and password are invalidMake sure you are using the latest stamper app
Remote Stamping
Learn how to stamp without the Stamper app
FAQs
Frequently Asked Questions
- How to remove a stampIn case you add one by mistake
- What happens when a card is full?Once your Loyalty Card is in your customer's phone you'll never need to spend time or money promoting or distributing your card again.
- Why aren't my stamps updating on my card?
- Create and Manage SubusersLearn how to create subusers and track stamps and rewards issued by each staff member & across multiple locations.