Want to sign up a walk-in customer on the spot, or just check what one of your campaigns looks like?
Open the ⋮ menu on the Home screen and tap Enrol Customer to see every campaign you run. Tap a campaign just to view its card design and details, or show the customer its QR code to sign them up on the spot - they scan it with their own phone to add the card to Wallet themselves.
Before you start
Where to find this: Home screen → ⋮ menu (top right) → Enrol Customer.
When you'd need this: a walk-in customer wants to join and doesn't have a card yet, or you want to confirm a program is still running, check what the stamp card looks like, or double-check the reward wording before a customer asks.
What you'll need to enroll someone: to be logged in, with the customer's phone present to scan the code.
Steps
On the Home screen, tap the ⋮ menu in the top right and choose Enrol Customer.
Tap the campaign you want - every campaign you run is listed here, even if you only have one.
Every campaign you run, listed on Enrol Customer.
Scroll to see the campaign's description and reward details below the QR code - useful if you're just checking, not enrolling anyone.
To enroll a customer: show them the QR code labeled "Scan to enroll," have them scan it with their phone's camera, and confirm they add the card to Apple Wallet or Google Wallet.
A campaign's detail screen, with its "Scan to enroll" QR code.
💡 Checking on an expired campaign? An expired campaign still shows here with a blurred QR and a "Campaign has Expired" overlay - you can see its design and details, you just can't enroll anyone new into it.
Good to know
Viewing and enrolling both start from the same campaign list - you just don't need to show the screen to anyone if you're only checking.
The app itself doesn't ask you for the customer's email or phone number - the customer fills in whatever sign-up fields your campaign collects when they scan the code.
This shows what's live in the app right now. To change a campaign's design, description, or end date, that's still done from the Loopy Loyalty web dashboard.
This is the in-person, in-store version of enrollment. The web dashboard's enrollment form is a separate self-serve link meant for sharing online.
Still stuck?
If a campaign you expect to see isn't listed, or a QR code isn't scanning, contact our Support team.