Terminology

Stamp Card Description

Text that appears on the back/details page of a digital stamp card and its enrolment page, providing a brief overview of the loyalty program and rewards.

Business Name

The name of the business that will be displayed on customers' lock screens when push or location-based messages are sent.

Reward Name

The title given to a specific reward offered in the loyalty program (e.g., "Coffee," "Pastry," "10% off").

Stamp success message

The notification displayed to customers each time they successfully earn a stamp (iOS only).

Reward success message

The notification displayed to customers when they have accumulated enough stamps to redeem a reward(iOS only).

Expiry Date

A set date or duration after which the stamp card or earned rewards are no longer valid.

Links

Hyperlinks to various online resources (e.g., website, social media, contact information) within the digital stamp card.

Part 2: Details

Navigate to the Details Tab

The details tab allows you to add information about how customers can earn a stamp, and what rewards are available.

Stamp Card Description

Add in your stamp card description.

For example “Collect 10 stamps and get 1 free coffee!” or

“Get cool rewards at PassKit”.

This will appear on the back/details of your stamp card and on your stamp card enrolment page.

How to earn a stamp

Then describe what your customers need to do to earn 1 stamp.

For example “Spend $5 to get 1 stamp” or

“Get 1 stamp for every coffee you purchase”.

Business Name

Enter the business name you want to display on your customers' lock screen (iOS only).

This will appear any time you send a push message or trigger a location based message.

Reward information

This includes the information regarding the reward(s) that are being offered.

Reward name: name of your reward. “Coffee” or “Pastry” or “10% off”.
Description: describe what happens when customers collect all stamps. “10 stamps = 1 free coffee” or “Get a free coffee after purchasing 10 coffees”.
Stamp success message: the message customers will receive every time they earn a stamp. “{#} more stamps until your free coffee!” or “Only{#} more stamps until your reward!”.

Important: Use the {#} as the placeholder. The {#} will be replaced by the actual number of stamps.

Reward success message: the message customers will see when they’ve earned a reward. “You’ve earned a free coffee!” or “Congrats! Your next coffee is on us.”

Expiry Date

There are 3 options to choose from

Cards will never expire
Cards will expire on a specific date
Cards will expire x days after a customer signs up for it

Setting an expiration date gives your customers more incentive to earn stamps quicker in order to claim their reward.

Important: Once you activate your card the Expiry Date cannot be changed.

If there is a chance that the expiry date could change we strongly recommend choosing 'Cards will never expire' and use a 'soft' expiry date stated in your terms and conditions. That way the expiry date can be updated if you later decide to change the expiry conditions.