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Zapier - Scan and issue stamps using Square POS
Zapier - Scan and issue stamps using Square POS

Set up Zapier automations to integrate Loopy Loyalty with Square for customer and order management, linking loyalty cards and adding stamps.

Claudia avatar
Written by Claudia
Updated over 6 months ago

To effectively scan Loopy Loyalty cards using Square, you will need to set up two Zapier automations (Zaps).

You will need:

  • Loopy Loyalty Account

  • Zapier account (Paid Plan)

  • Square POS account

  • A scanning system integrated with Square

Step 1: Issue the Card and Add the Customer in Square

  1. Navigate to Zapier and create a Zap:

    • Trigger:

      • Choose Trigger App:

        • Search for “Loopy Loyalty” and select it.

      • Select Trigger Event:

        • Choose “New Enrollment”

      • Connect Loopy Loyalty Account:

        • Sign in and authorize Zapier to access your Loopy Loyalty account.

      • Set Up Trigger:

        • Select the Loyalty card that you want to trigger on

      • Test Trigger:

        • Run the test and verify the sample data.

    • Action: Create Customer in Square

      • Choose Action App:

        • Search for “Square” and select it.

      • Select Action Event:

        • Choose “Create Customer”

      • Connect Square Account:

        • Sign in and authorize Zapier to access your Square account.

      • Set Up Action:

        • Map the Customer Id from the trigger step to the field Reference Id in the action tab as well as any other information you wish to carry across

      • Test Action:

        • Run the test and verify the results

This ensures that when the Loopy Loyalty card is scanned using Square, the customer will be identified and linked to the order.

See the help article here from Square on how to scan the barcode to add the customer to the order.

Step 2: Add Stamps to an Order

  1. Create the Second Zap:

    • Trigger:

      • Choose Trigger App:

        • Search for “Square” and select it.

      • Select Trigger Event:

        • Choose “New Order in Square”

      • Connect Square Account:

        • Sign in and authorize Zapier to access your Square account.

      • Set Up Trigger:

        • Select the Location that you want to trigger on

        • Select the order status that you want to trigger on

      • Test Trigger:

        • Run the test and verify the sample data.

    • Action 1:

      • Choose Action App:

        • Search for “Square” and select it.

      • Select Action Event:

        • Choose “Find Customer by ID in Square”

      • Connect Square Account:

        • Sign in and authorize Zapier to access your Square account.

      • Set Up Action:

        • Map the Tenders Payment Customer Id from the trigger step to the field Customer Id

        • Make your choice for the field Should this step be considered a "success" when nothing is found?

      • Test Action:

        • Run the test and verify the results

    • Action 2:

      • Choose Action App:

        • Search for “Loopy Loyalty” and select it.

      • Select Action Event:

        • Choose “Add Stamp(s) in Loopy Loyalty”

      • Connect Square Account:

        • Sign in and authorize Zapier to access your Loopy Loyalty account.

      • Set Up Action:

        • Map the Reference Id from the Action 1 step to the field Customer Id

        • Select the number of stamps you would like to issue

      • Test Action:

        • Run the test and verify the results

Optional Step: Changing the number of stamps depending on the order

If you prefer to issue stamps based on the order you can use a third action step in the second zap between action 1 (Find Customer by ID in Square) and action 2 (Add Stamp(s) in Loopy Loyalty).

The action step below covers how to issue points based on money spent, in this case $10 = 1 stamp:

  • Action 2:

    • Choose Action App:

      • Search for “Formatter by Zapier” and select it.

    • Select Action Event:

      • Choose “Numbers”

    • Set Up Action:

      • In the transform field select Spreadsheet-Style Formula

      • In the formula field input the below with the value Total Money Amount from the trigger step as shown below:

        • FLOOR(Total Money Amount, 10)/10

    • Test Action:

      • Run the test and verify the results

You will also need to change the Add Stamp(s) in Loopy Loyalty step in the action tab so that it would pull the Output field from the formatter step.

There are more spreadsheet functions available to use in Zapier which can be found here.

Summary

  • First Zap: Links the customer in Square with their Loopy Loyalty card.

  • Second Zap: Adds stamps to the customer's order after payment.

By setting up these two Zaps, you can streamline the process of scanning Loopy Loyalty cards and managing customer orders in Square, ensuring a smooth and efficient loyalty program experience for your customers.

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