Apple Wallet and Google Wallet are native apps for storing passes on iOS and Android devices. Loopy Loyalty utilises Apple Wallet for iOS users and Google Wallet (or Wallet Passes where Google Wallet isn't available) for Android users globally.
Apple Wallet
Apple Wallet is a native application that is installed (and cannot be deleted) in all iPhones that have iOS6 and above
While the application, Apple Wallet, is available globally we do find that customers are more familiar where Apple Pay has been rolled out. i.e. Customers can add their credit card to Apple Wallet and use it to make payments.
But please note that a customer does not have to use Apple Pay Wallet to add your card to the wallet.
Google Wallet
Google Wallet is generally pre-installed on most Android devices, including those running Lollipop 5.0 or higher.
However, it's not always guaranteed to be pre-installed, and users can always download it from the Google Play Store as long as they are in a supported country.
Google Wallet is currently available in 97 countries (as of 2025)
Loopy Loyalty: Available Everywhere
Your customers don't need Apple Wallet or Google Wallet to enjoy the advantages of your Loopy Loyalty Card, regardless of their country. Loopy Loyalty is available worldwide.
If your customer is an iOS user then they will use Apple Wallet.
If they are an Android user in a Google Wallet supported country then they will use Google Wallet
If they are an Android user in a country that doesn't yet support Google Wallet they will use Wallet Passes.